30-Day Money-Back Guarantee

We want you to love the items you bring into your home. If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of receipt for a full refund. No questions asked.

How to Initiate a Return

Starting a return is simple and free.

1. Contact Us: Please email our customer care team at support@morinqua.com with your order number and the item you wish to return.
2. Receive Your Label: We will send you a pre-paid return shipping label and instructions on how to send your item back to us. Return shipping is always on us.
3. Pack Your Item: Please pack the item securely in its original packaging, if possible.

Refunds

Once we receive and inspect your return, we will process your refund. The full amount will be credited to your original method of payment within 3 business days. We will notify you by email once your refund has been completed.

Exchanges

If your item arrives damaged or defective, please contact us immediately so we can make it right. We are happy to arrange for a replacement at no cost to you.

Contact Information

For more information about our returns policy, please contact us by e-mail at support@morinqua.com.